troubleshooting
troubleshootingSTRAYK will attempt to connect to your default ISP (Internet Service Provider). If the line is not available, you will receive a message on the screen to establish connection. No message appears if the connection failed after an automatic call, it is only displayed when launching STRAYK or when you actively try to access the server to reload the image or change the theme.
The wallpaper will be updated when starting the computer or, if your computer is continuously operative, shortly after midnight. If the image has not changed automatically, check your internet connection.
The images will be delivered according to the screen dimensions. However, images have fixed proportions (relationship between height and width) and may not always fit the screen. Changing the display mode may improve the appearance. Sometimes however, a black margin will have to be accepted to avoid distortion of the image.
You should keep your Serial Number in a safe place. In case you switch to another computer, you will be asked to enter your Serial Number again. If you loose your Serial Number, contact Support.
Online Help is available by selecting the Online Help item from the Help menu (right click on the
application icon in the system tray). Moreover, you can access the Technical Support pages by selecting Technical Support from the same menu or via the STRAYK home page.
At the strayk.com website (www.strayk.com), you can get any information about the software, the services and the available downloads.